Diamond provides the full range of security manpower services to clients throughout Australia. Our clients enjoy the benefits of our personalised service, backed by customer focus with proven measured results.
Diamond provides professional and customer service focused industrial medical and emergency response fire and rescue services to the resources, mining, manufacturing and heavy construction industries.
Diamond Protection Training offers a wide range of nationally recognised safety, first aid, fire, rescue and emergency courses
A security guard is a professional individual in the community. As such, they must present a professional image that gives an air of strength, alertness and efficiency. As an employee, you are representing not only yourself, but also your employer company and the client you are working for. Often, you will be dealing with clients [...]
The law is a system of rules and standards enforced by the state to ensure the safety, well being and survival of society. As a trained Security Guard or Emergency Services Officer, you will need to understand the functions and framework of the law in order to operate and conduct yourself properly within the industry. [...]
Deterring and reducing the likelihood of drink spiking in a venue you are working in is part of your duty of care. Unlike voluntary illegal drug use, drink spiking is the involuntary consumption of what can be very dangerous and sometimes life threatening substances. Drink spiking occurs within night club, bar or festival type venues [...]
An “arrest” is defined as the action of seizing a person with an intent to restrain and take into custody. It should also be noted that, if the circumstances allow, a person may submit to the arrest merely by being informed of the intention, without the need for physical restraint. Contrary to common thought, anyone [...]
A trespasser is a person who enters and remains on a property after being advised or warned by the occupier or owner or a representative of. To define a person as a trespasser, you must remove their right to stay on the premises, by clarifying the reasons for the situation. To do so, you need [...]
There are two considerations that the law takes into account when defending a charge of assault to define whether or not it qualifies as a reasonable amount of force, and therefore self-defense. On reasonable grounds, the accused believed the amount of force used to defend him/herself or another person was necessary. The belief was reasonable. [...]
Unfortunately, bomb threats, whether they are hoaxes or not, are a common occurrence when you are in the security and emergency response industry. It is important to treat every instance as serious and legitimate. If the threat is received via telephone call, the officer receiving the call must record details constantly and get as much [...]
When working as a trained security officer, you will be expected to contribute to professional, succinct communications with your company’s clients. A client may require changes in services to meet particular needs. In order to grasp the entirety of these requests, you may need to prompt the client for new information. They may not be [...]
When working in the hospitality industry, security officers and emergency response officers will come into regular contact with patrons consuming alcohol. In order to monitor alcohol consumption safely, officers need to understand the concept of a standard drink. One standard alcoholic drink is defined as a beverage that contains 10 grams of pure alcohol. [...]
You will come across situations in during your careers in the Emergency and Security industries that will require you to deal with aggressive people. These people may be upset, protective, scared or intoxicated by drugs or alcohol. In any case it is important that the aggression presented is not denied or repressed. Acknowledging anger is [...]
