The health industry comprises hospitals, medical centres, rehabilitation centres and other facilities. Such facilities require service provision 24/7 and pose a different type of risk. Such sites have unique and complex needs and require intelligent solutions.

The mission is to provide and maintain a safe and secure environment for the industry community, including contractors and visitors, 24 hours, 7 days a week, 365 days per year. Comprehensive methods to the delivery of this service includes crime prevention initiatives, efficient and effective response to incidents, promoting safety awareness, establishing and building partnerships with local agencies to reduce crime, critical incident planning, Access Control, Alarm and CCTV monitoring.

Provision of services is in accordance and compliance with all relevant and current Australian Standards, including but not limited to:

  • AS4421:2011 Guard and Patrol Security Services
  • AS4806.1-2006 Closed Circuit Television (CCTV) Part 1 Management & Operation
  • AS2201 Intruder Alarm Systems
  • AS3745:2010 Planning for Emergencies in Facilities
  • AS31000:2009 Risk Management Principles and Guidelines
  • Work Health & Safety Act
  • AS5050:2010 Business Continuity

A variety of security duties are required and in addition the need to operate in an effective manner in a stressful and sometimes threatening environment. Diamond has the capability and experience to combine risk assessment with the compilation of systems and procedures and the deployment of competent professional to provide a high quality service to the health industry.

Services available:

  • Risk Audits and Risk Management Plan
  • Emergency Management Plans
  • Quality Plan (consistent with ISO 9001, ISO 14001, AS/NZS 4801 and ISO 31000 as applicable
  • Compilation of Standing Operating Procedures
  • Workplace Health & Safety Management Plan
  • Environmental Management Plan
  • OH & Safety Solutions
  • Security teams
  • Desktop training exercises
  • Compilation of Standing Operating Procedures
  • 24/7 patrols (by foot / vehicle) of facilities and other locations
  • Parking enforcement
  • Security escorts
  • Gatehouse operations
  • Unlock and lock up
  • Access control
  • Building Concierge
  • Control Room Monitoring of computerised alarms and CCTV
  • Mobile Patrols
  • Administration duties including Incident Reporting
  • Customer Service
  • Security teams for major events
  • Industrial Skills training
  • Foot & Vehicle patrols
  • Access Control / CCTV / Alarms
  • Industrial Skills training
  • First Aid training
  • Safety training